Terms of Service

1. Agreement to Terms

By accessing our website innmotek.com, requesting quotes, or purchasing our thermodynamic heating units, pool heat pumps, and accessories, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.

2. Product Purchases & Deliveries

All orders placed for Innmotek heat pumps or outdoor systems are subject to custom production runs and freight logistics:

• Site Sizing: You are responsible for providing precise project dimension inputs. Incorrect volume calculations are not covered under exchange policies.
• Shipping: Safe shipping and wooden crating is arranged from our GIDA, Gorakhpur factory. Shipping timelines vary depending on state destinations.
• Installation: Installation must be commissioned by certified Innmotek engineers or authorized technicians. Unauthorized setups will immediately void warranty protocols.

3. 5-Year Comprehensive Warranty

We provide a 5-Year Comprehensive Warranty on our heat pump products, covering the compressor, refrigerant integrity, and control boards. Warranty eligibility requires compliance with installation rules and standard maintenance processes as detailed in product manual packets.

4. Intellectual Property

All designs, visual assets, 3D model visualizers, logos, copy structure, and graphics on this website are protected under copyright, trademark, and trade dress regulations. No component of this site may be duplicated or distributed without explicit written permission from Innmotek.

5. Governing Law

These terms and any transaction completed with Innmotek Pvt Ltd are governed by the laws of India. Any litigation or dispute resolution will be conducted exclusively within the city limits of Gorakhpur, Uttar Pradesh.

6. Corporate Contact

For inquiries regarding service contracts, B2B wholesale orders, or legal agreements, please reach out: