Terms of Service
Last updated: May 20, 2026
1. Agreement to Terms
By accessing our website innmotek.com, requesting quotes, or purchasing our thermodynamic heating units, pool heat pumps, and accessories, you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately.
2. Product Purchases & Deliveries
All orders placed for Innmotek heat pumps or outdoor systems are subject to custom production runs and freight logistics:
- Site Sizing: You are responsible for providing precise project dimension inputs. Incorrect volume calculations are not covered under exchange policies.
- Shipping: Safe shipping and wooden crating is arranged from our GIDA, Gorakhpur factory. Shipping timelines vary depending on state destinations.
- Installation: Installation must be commissioned by certified Innmotek engineers or authorized technicians. Unauthorized setups will immediately void warranty protocols.
3. 5-Year Comprehensive Warranty
We provide a 5-Year Comprehensive Warranty on our heat pump products, covering the compressor, refrigerant integrity, and control boards. Warranty eligibility requires compliance with installation rules and standard maintenance processes as detailed in product manual packets.
4. Intellectual Property
All designs, visual assets, 3D model visualizers, logos, copy structure, and graphics on this website are protected under copyright, trademark, and trade dress regulations. No component of this site may be duplicated or distributed without explicit written permission from Innmotek.
5. Governing Law
These terms and any transaction completed with Innmotek Pvt Ltd are governed by the laws of India. Any litigation or dispute resolution will be conducted exclusively within the city limits of Gorakhpur, Uttar Pradesh.
6. Corporate Contact
For inquiries regarding service contracts, B2B wholesale orders, or legal agreements, please reach out:
Entity Name: Innmotek Pvt Ltd
Email Address: info@innmotek.com
Corporate Office: Sector 4, GIDA Industrial Area, Sahjanwa, Gorakhpur, Uttar Pradesh - 273209
Phone Number: +91 808 174 1031