Privacy Policy

1. Introduction

Welcome to Innmotek Private Limited ("we," "our," "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, process, share, and protect your information when you visit our website innmotek.com, purchase our products, or engage with our services.

2. Information We Collect

We collect information that you directly provide to us, including:

• Contact Information: Name, billing/shipping address, email address, phone number (+91 808 174 1031).
• Inquiry Details: Site heating requirements, water volumes, project configurations, or custom sizing metrics.
• Usage Details: Cookies, IP address, device specs, browser properties, and navigation trends on our interface.

3. How We Use Your Information

We utilize your data for key business processes, specifically:

• To evaluate and process custom sizing designs for our hot water heat pumps and swimming pool heaters.
• To arrange transportation, local crating, and certified engineer installation services at your location.
• To register and administer your 5-Year Comprehensive Product Warranty.
• To send service notifications, preventative maintenance suggestions, and promotional catalogues.

4. Data Sharing & Security

We do not sell your personal data. We only share details with trusted logistics providers, payment processors, or certified service engineers strictly to fulfill orders. All digital information is securely stored on encrypted servers behind firewalls to prevent unauthorized access.

5. Location & Jurisdiction

Our primary offices and manufacturing operations are located in GIDA Industrial Area, Sahjanwa, Gorakhpur, Uttar Pradesh, India. Any disputes arising under this Policy will be subject to the exclusive jurisdiction of the courts of Gorakhpur, UP.

6. Contact Information

For privacy concerns, data removal requests, or policy updates, reach out to our privacy officer: